Installation paths for jempol
We offer jempol access across three primary installation routes. Android users can download our APK directly; iOS users access jempol through their mobile browser without an app store install; web users on any device can use our full platform through a standard browser. Each path is designed to work where local law permits our services.
How to set up jempol on mobile
Installation takes four steps: download the correct file for your device, install it, create your jempol account, and verify your identity. Each step ensures your account remains secure and complies with our KYC requirements.
- Download the jempol APK (Android) or visit our web platform (iOS/web browser).
- Install the APK or bookmark our website; grant permissions as requested by your device.
- Open jempol and tap "Open account" to register with your email, username, mobile number, and password.
- Verify your account using our KYC process, then add your first payment method (DANA, e-wallet, mobile banking, local payment, or bank transfer).
App versus browser: strengths and trade-offs
Our jempol Android app offers offline caching, push notifications for Liga 1 match updates and Piala Indonesia results, and slightly faster load times on repeat sessions. The app stores some data locally, reducing bandwidth on slower connections. Browser access (iOS, Android, or desktop) requires no installation, works immediately, and updates automatically. Choose the Android app if you want notifications and offline browsing; choose browser access if you prefer quick setup without granting device permissions. Both paths secure your account with two-factor authentication and encrypted data transmission.
Device compatibility and minimum requirements
We support Android 7 (released 2016) and iOS 12 (released 2018) or later. Older devices may not run jempol. Check your device settings: Android users go to Settings → About Phone → Android version; iOS users go to Settings → General → About → Software Version. If your device is older, web access through any browser may still work if your phone's browser is up to date. Our jempol app size is compact and does not require excessive storage; most modern phones have sufficient space.
Common installation issues and solutions
Android users may see a warning: "Install apps from unknown sources." This warning appears because the jempol APK comes directly from us, not from Google Play Store. To proceed, enable "Unknown sources" in Settings → Security, then tap the APK file again. After installation, you can disable unknown sources. iOS users need no special permissions; simply bookmark our site or add it to your home screen. If the jempol app crashes on launch, clear your app cache (Settings → Apps → jempol → Storage → Clear Cache) and try again. Web users on any device should ensure their browser is current; update your browser from the app store if you experience loading issues.
Data, permissions, and account security on mobile
We at jempol request minimal permissions on Android: internet access (required to connect to our servers), camera access (for KYC identity verification), and location access (optional, for detecting your region and ensuring services are available where local law permits). iOS requires no special permissions beyond browser access. All data transmitted between your phone and our jempol servers is encrypted using TLS 1.2 or later. Your password is never stored on your device; only an encrypted session token is saved. If you log out or lose your phone, your jempol account remains secure. You can reset your password from any browser by visiting our login page and clicking "Forgot password." We strongly recommend enabling two-factor authentication in your account settings once you have logged in for the first time.